What can you return?
You may make a return request of any order that You have made on the website in case you have received a damaged packaging or product has manufacturing defects. Such a request shall be entertained only if it is made within 7(seven) days and the product is unhampered and unused. (You are required to provide photograph of the same as an evidence of the damages). It would be our sole opinion to accept the complaint or product / believe that the product has been used or tampered with and we should / not entertain such a return request. Such a request may be made by you at estore@schoolresources.co.in If your request has been accepted a revert mail would guide you to the next procedure.

How can you lodge return request?
You can return the order by mentioning your address, the product and order details to enable us track. If You are eligible for a pick- up, the details for the same shall be shared with You within 5 days, if not, self- return shall be applicable.

How can you track your return?
You can track your return with the tracking ID provided by our Shipping Partner, If pick-up facility is applicable to you.

When will you receive Your Refund?
Upon return of the Product, should you wish for an exchange (where applicable) we shall ship the Products to You at the address provided by you. In the event you request for refund,
The refund will be processed into the same account / method from which the payment was made. If multiple forms of payments were used then such refund may be issued across all those payment methods.
During the purchase of such products, if you have received any discount or coupons, then such discounts or coupons shall not be considered and only the amount paid shall be refunded.

All refund amounts shall be processed only after deducting the cost for shipping.
The refund shall be credited between 10-15 business/working days after an online return centre shall receive the Product.
For any further clarification feel free to contact us.